/ CONTACT BIG SOUTH PERFORMANCE

Let's Talk About Your Vehicle

Whether you need routine repairs, diagnostics, performance upgrades, tuning, or modifications, Big South Performance is ready to help. We can diagnose and repair your vehicle, replace worn components, and discuss suitable upgrades when you want improved performance.

Tell us what your vehicle needs, what you want to improve, and what you have planned for it. We’ll review the details and help determine the right next step.

/ Start Your Request

Tell us about Your Vehicle

Provide as much information as possible. Our team will review your vehicle, symptoms, existing modifications, and requested service before recommending the next step.

Speak With Our Team

Have a quick question before submitting your request?

Send Vehicle Details

Include fault codes, modifications, recently replaced parts, or diagnostic screenshots.

Visit the Shop

160 Hanes Mall Circle
Winston-Salem, NC 27103

/ Our Response Process

Simple. Clear. No Guesswork.

Once your request is submitted, our team reviews the information before confirming a service or appointment.

01

Submit Your Request

Send your contact details, vehicle information, symptoms, and project goals.

02

We Review the Details

Our team checks the vehicle, requested service, modifications, and compatibility requirements.

03

We Recommend the Next Step

We explain whether the vehicle needs diagnostics, programming, tuning, repair, inspection, or additional information.

04

Confirm Your Service

When the service is appropriate, we discuss availability, preparation requirements, expected scope, and appointment timing.

Big South Performance technician reviewing a customer service request beside a performance vehicle in Winston-Salem NC

/ Frequently Asked Questions

Contact & Booking Questions Answered

Get clear answers about appointments, service availability, vehicle information, mobile services, and preparing for your visit.

Do I need an appointment?

Appointments are recommended so our team can review your vehicle and prepare for the requested service.

Contacting us first is strongly recommended. Some services require advance compatibility checks, software access, parts information, or special preparation.

Provide the vehicle’s year, make, model, engine, VIN, current symptoms, fault codes, modifications, and details about recent repairs.

We can often provide an initial estimate after reviewing the details. Final scope and pricing can depend on diagnostics, compatibility, and vehicle condition.

Response times vary depending on workload and the complexity of the request. Detailed submissions are generally easier to review and answer efficiently.

Yes. Photos of module labels, dashboard warning lights, scan results, replaced parts, or vehicle modifications can help us understand the request.

No. Your appointment is confirmed only after Big South Performance reviews the request and provides confirmation.

/ Visit or Contact Us

Bring Us The Vehicle & Tell us the Goal

From software updates and electronic diagnostics to performance upgrades and custom automotive projects, Big South Performance is ready to help you plan the right next step.

Send us your vehicle details today, and our team will review your request.

Phone call

Mon-Fri . 9AM-6PM EST

Email support

Mon-Fri . 9AM-6PM EST